Privacy Policy – Marhaba Elite Valet Parking
Your privacy is important to us. This Privacy Policy explains how Marhaba Elite Valet Parking collects, uses, and protects your personal information.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Phone number
- Location details for the service
- Booking details
Vehicle Details
- Vehicle make/model
- License plate number
- Parking location
- Any reported vehicle conditions
Technical Data
- IP address
- Browser type
- Device info (if using website)
2. How We Use Your Information
We use your information to:
- Confirm and manage valet parking bookings
- Communicate regarding services
- Improve customer experience
- Ensure security of vehicles
- Process payments
- Provide customer support
We do not sell or trade personal data.
3. Sharing of Information
We may share your data only with:
- Internal team members
- Event organizers (only booking details)
- Government authorities, if legally required
We never share information for marketing without consent.
4. Data Protection & Security
We use secure systems to protect customer data:
- Encrypted communication
- Secure booking systems
- Restricted staff access
- CCTV for monitoring valet locations
However, no online system is 100% secure.
5. Cookies (Website Use)
Our website may use cookies for:
- Improving user experience
- Tracking performance
- Analytics
You can disable cookies anytime in your browser.
6. Customer Rights
You may request:
- Access to your data
- Correction of incorrect information
- Deletion of your data
- Restriction of processing
Requests can be sent via email.
7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Meet legal requirements
- Maintain service records
8. Updates to This Privacy Policy
We may update this policy when required.
The latest version will always be available on our website.
9. Contact Us
For privacy-related inquiries:
📧 Email: admin@valetparking.ae
📞 Phone: +971567668991
📍 Address: Al Moosa Tower 2 Sheikh zayed Road , Dubai